/ SHIPPING POLICY
At Samyang Roll Cheese, we strive to provide our customers with a seamless shopping experience, including efficient and reliable shipping services. Once an order is placed, our dedicated team works diligently to process and dispatch it within 1-2 business days. We offer various shipping options to accommodate our customers' needs, including standard and expedited delivery. While shipping times may vary depending on the destination, customers can typically expect their orders to arrive within 3-7 business days. Please note that additional customs duties or taxes may apply for international orders, which are the responsibility of the customer. For any inquiries regarding shipping, tracking, or delivery, our customer service team is available to assist promptly and ensure a satisfactory shopping experience
/ PICK UP SERVICE
Our pick-up service for Samyang Roll Cheese allows customers to conveniently collect their orders directly from our designated location at [insert address]. Orders can be placed online or by contacting our customer service team, with pick-up times available during our regular business hours . Once orders are confirmed, they are typically ready for pick-up within 1-2 business days, and customers will receive notification via email or text message. Upon arrival, customers are required to present a valid form of identification and their order confirmation for release. Proxy pick-up is permitted with prior designation, and arrangements for pick-up extensions can be made by contacting our customer service team. For any inquiries or assistance, please reach out to us at 011-31845864. Thank you for choosing Samyang Roll Cheese we look forward to serving you!